“Use a picture. It’s worth a thousand words.” That was the advice of Arthur Brisbane, Editor The Syracuse Post Standard March 28, 1911. Despite originally referring to newsprint, the adage still holds true in the digital age.
“Sketching for understanding” is an efficient and effective way to gather tons of ideas in a short period of time while cultivating shared understanding across agile teams.With the right structure and active participation, sketching with Scrum teams can really pay dividends throughout the release life cycle.
Use the following guide to help plan and facilitate your next agile sketching session. Continue reading →
“The Product Owner is responsible for maximizing return on investment (ROI) by identifying product features, translating these into a prioritized list, deciding which should be at the top of the list for the next Sprint, and continually re-prioritizing and refining the list.”
Do you ever find yourself drifting off while conducting interviews? Are you having trouble remembering what an interviewee said during a conversation? Are you busy thinking of your response or opinion before the other person has finished speaking?
If this describes you, your hearing may be fine but your listening needs work. To get more out of interviews and conversations, you’ll need to work on becoming an “active listener”.
To be an active listener, you’ll need to clear your mind, focus, ask questions, reflect, and paraphrase throughout the conversation. Here are 12 helpful tips to follow the next time Continue reading →
With the increasing importance of the product experience as a competitive differentiation, designers need to think about making value connections with their customers. Designing for value requires discipline. Using successful measures of value opportunity will help designers get there.
The program focussed on emerging trends shaping user interface design process with the industrial design process. The panel was moderated by Rob Tannen, Ph.D, Director of Research and Interface Design at the Bresslergroup.
I included a brief summary of the topics we covered below…
Rob: How do you determine which features and content to deliver on various devices? Should the goal be to provide full functionality across all platforms? Continue reading →
Have you ever been so close to your product that you couldn’t see the forest for the trees? Have you ever wanted input from others to discover the true value proposition for your product? I have a suggestion – design the box!
Design the Box is an exercise where participants’ imagine and design product packaging that represents the value proposition for a given product. Participants are askedto Continue reading →
This was a quick study I designed to gauge the influence of coupons on local business listings across categories. A poll was presented to site visitors who viewed a business profile page on a local search site that contained a coupon as well as business profile page that did not. The poll was presented Continue reading →
If you look up the definition of persona you will learn there are various types of persona, each different depending on their context of use. There are persona for literature, music, video games, communication studies, psychology, marketing and user experience design. Although their use varies, personas typically include people, actions, behaviors, a back story, and specific context or scenario.
If you plan to develop and use persona in your experience design work, make sureyour persona include Continue reading →
Finding the right terminology for a product’s features and content can be challenging. This can be especially challenging if the original taxonomy evolved within a highly specialized group or culture. Terminology born under these circumstances can easily be considered jargon and completely foreign to others outside the group.So how do we avoid terms that can be considered jargon? Continue reading →
Need some help organizing ideas, content, or product features? Go ahead and leverage insight from your customers and/or stakeholders with affinity diagramming or card sorting. Utilize this method for directional insight on navigational structures.
or Use the following guidelines to help facilitate sessions. Adjust as needed. Continue reading →
When designing a product, terminology can be as important as a product feature or content. Using unrecognizable terms for navigation can make features and content impossible to find. After all, if you can’t find it, it doesn’t exist. To that end, it is generally good UX practice to avoid jargon. But what happens when your users are steeped in jargon?. What should UX practitioners do? Continue reading →
Here are some highlights from our ICSL Youth Soccer Championship game in Quakertown, PA. The video was shot by one of our parents and captures some of the most dramatic moments in the game. Set to Asturias, the video captures the spirit of the team.
This is a wonderful snapshot of the connected life blowing-up in our faces. Recorded at the Gel Conference in NY, this smash-mob was created by Improv Everywhere, a New York City-based prank collective that causes scenes of chaos and joy in public places. Simply wonderful.