Presentations

On April 3, 2013, I sat on a panel for a special program, sponsored by the PDMA and the Bresslergroup. The program included students from Philadelphia University Masters in Industrial Design program as well as software engineers and product design leaders from around the Philadelphia region.

The program focussed on emerging trends shaping user interface design process with the industrial design process. The panel was moderated by Rob Tannen, Ph.D, Director of Research and Interface Design at the Bresslergroup.

I included a brief summary of the topics we covered below… Continue reading User Interface Design – The Key to Consistently Providing Superior Customer Experience

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A few years back I was hired to build an internal UX practice and redesign a legacy ad serving platform for a large Digital Agency. Like all of my projects, I started with highly visible, collaborative customer and technical research. I created the video below to summarize my first 3 months on the job and demonstrate how the research would guide the design.

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